REFUND DUE TO DAMAGE OR FAULTY ITEM

• If an item arrives damaged or faulty then please contact our Customer Care team within 7 days of your purchase.
•  Refund will only be processed upon receiving the return goods.
•  Refund process can take between 7 – 16 working days to be reflected in your bank account.

Return & Refund

• We accept return for exchange of defective or incorrect product that is unwashed or unworn within 30 days of the receipt of your order.
  
• To exchange, all products must be returned in the original selling condition with all their accompanying items such as tags, documents, wrappings and packaging. Exchange is subject to stock availability.
  
• *Please note that unless due to our fault or error, all products sold under promotional or markdown price are not eligible for exchange in size/color or refund.
  
• Non-returnable items:  discounted items.

**IMPORTANT** – WE take no responsibility for returned items that do not reach us. We suggest that you get postal insurance before sending the items.

Please Note: Online returns can NOT be processed in store.